resi page joy

SHIPPING

All orders are delivered by DHL couriers and require a signature upon delivery. Orders are delivered from Monday to Friday from 9.30 to 18.30.
At the time ordering, you are advised to enter your telephone number (mobile or landline) for any notice of failure to deliver the goods.
Once the items have been shipped you can not change the destination address.

DELIVERY TIMES

ORDERS RECEIVED ON FRIDAY, SATURDAY AND SUNDAY = DELIVERY ON THE FOLLOWING TUESDAY

Italy
Shipments are sent Express within 24/96 hours throughout Italy, including the islands.

Europe
Depending on the location, from 3/7 working days

Rest of the World
Depending on the location, from 5/14 working days

* The delivery times indicated above are approximate, and may vary depending on events. Dampaì LTD disclaims any liability for any delay in delivery not attributable thereto.

 

SHIPPING COSTS IN ITALY
FREE SHIPPING IN ITALY  for orders over 76 €.
For orders less than 76 €, the shipping costs are 7 €.

 

SHIPPING COSTS IN ALL EUROPEAN COUNTRIES EXCEPT THOSE INDICATED IN THE EUROPE 2 GROUP
FREE SHIPPING  for orders over 160 €.
For orders less than 160 €, the shipping costs are 15 €.

 

SHIPPING COSTS IN EUROPE 2 GROUP
FREE SHIPPING  for orders over 160 €.
For orders less than 160 €, the shipping costs are 25 €

ALBANIA, ANDORRA, BOSNIA-HERZEGOVINA, GIBRALTERRA, GUERNSEY, ICELAND, FAROE ISLANDS, JERSEY, LIECHTENSTEIN, NORTH MACEDONIA, MOLDAVIA, MONTENEGRO, NORWAY, KOSSOVO, SERBIA, SWITZERLAND, TURKEY, CANARIAN.

 

SHIPPING COSTS IN USA & CANADA
FREE SHIPPING  for orders over 160 €.
For orders less than 160 €, the shipping costs are 26 €

 

SHIPPING COSTS IN EAST + MEXICO
FREE SHIPPING  for orders over 240 €.
For orders less than 240 €, the shipping costs are 41 €

CHINA, SOUTH KOREA, JAPAN, HONG KONG, INDIA, INDONESIA, SINGAPORE, THAILAND, MEXICO

 

SHIPPING COSTS IN CENTRAL AND SOUTH AMERICA
FREE SHIPPING  for orders over 240 €.
For orders less than 240 €, the shipping costs are 45 €

 

SHIPPING COSTS IN ALL OTHER COUNTRIES NOT INDICATED
FREE SHIPPING  for orders over 240 €.
For orders less than 240 €, the shipping costs are 61 €

 

The goods may be subject to the payment of import taxes, which are the
sole responsibility of the end customer.

The shipping costs for returned products will NOT be refunded.

INSURANCE

All products shipped are insured from the moment they are entrusted to the courier until delivered to the end customer. Once the courier has delivered to the address given and withdrawn, the merchandise is no longer insured.

RESPONSIBILITY

Dampaì LTD disclaims any liability for any delay in delivery not attributable thereto.